This is an example of a Disaster Recovery Plan (DRP) for a fictional company called GlobalTech Innovations. Feel free to use it as a template when creating your own Disaster Recovery plan. Probable areas of editing are wrapped in brackets.

1. Introduction

1.1 Purpose

This Disaster Recovery (DR) plan outlines the procedures and resources required to respond to and recover from potential disruptions to [COMPANY NAME: GlobalTech Innovations]’s critical business operations.

1.2 Scope

This plan covers all critical business functions, IT systems, and facilities of [COMPANY NAME: GlobalTech Innovations] as identified in our Business Impact Analysis.

1.3 Plan Objectives

  • Minimize disruption to business operations
  • Protect company assets and data
  • Ensure rapid recovery of critical systems and functions
  • Maintain customer trust and company reputation

2. Disaster Recovery Team

2.1 Team Structure

  • DR Coordinator: [NAME: Jane Smith], [TITLE: CIO]
  • IT Recovery Lead: [NAME: John Doe], [TITLE: IT Director]
  • Business Continuity Lead: [NAME: Sarah Johnson], [TITLE: COO]
  • Communications Lead: [NAME: Michael Brown], [TITLE: PR Director]

2.2 Contact Information

[INCLUDE FULL CONTACT DETAILS FOR EACH TEAM MEMBER]

3. Critical Business Functions and Systems

3.1 Prioritized List of Critical Functions

  1. [FUNCTION: Cloud-based SaaS Platform]
  • RTO: [TIME: 4 hours]
  • RPO: [TIME: 15 minutes]
  1. [FUNCTION: Customer Support Systems]
  • RTO: [TIME: 2 hours]
  • RPO: [TIME: 30 minutes]
  1. [FUNCTION: Financial Systems]
  • RTO: [TIME: 8 hours]
  • RPO: [TIME: 1 hour]

3.2 Critical IT Systems

  1. [SYSTEM: Primary Data Center]
  2. [SYSTEM: Backup Data Center]
  3. [SYSTEM: Cloud Infrastructure (AWS)]
  4. [SYSTEM: Customer Relationship Management (CRM) System]
  5. [SYSTEM: Enterprise Resource Planning (ERP) System]

4. Disaster Recovery Procedures

4.1 Declaration of Disaster

  • Criteria for declaring a disaster: [SPECIFY CRITERIA]
  • Authority to declare: [NAME: CEO] or [NAME: CIO]

4.2 Notification Procedures

  1. DR Coordinator notifies the DR Team
  2. Communications Lead notifies employees
  3. Business Continuity Lead notifies key stakeholders and clients

4.3 Recovery Procedures

4.3.1 Data Center Failover

  1. Assess primary data center status
  2. Initiate failover to backup data center
  3. Verify system functionality
  4. Redirect network traffic

4.3.2 Cloud-based SaaS Platform Recovery

  1. Activate redundant cloud instances
  2. Restore from the latest backup
  3. Verify data integrity
  4. Switch DNS to backup instances

4.3.3 Customer Support Systems Recovery

  1. Activate backup call center
  2. Restore CRM from the latest backup
  3. Verify functionality and data accuracy

4.3.4 Financial Systems Recovery

  1. Activate backup financial systems
  2. Restore from the latest backup
  3. Reconcile transactions since the last backup

5. Communication Plan

5.1 Internal Communication

  • Use [TOOL: Emergency Notification System] to alert all employees
  • Provide regular updates via [CHANNEL: Company Intranet] and [CHANNEL: Email]

5.2 External Communication

  • Notify clients via [CHANNEL: Email] and [CHANNEL: Company Website]
  • Issue press releases for significant disruptions
  • Update social media channels as appropriate

6. Recovery Locations

6.1 Primary Recovery Site

  • Location: [ADDRESS: 123 Backup Street, Recovery City, State, ZIP]
  • Capacity: [NUMBER: 100] workstations
  • Activation Time: [TIME: 4 hours]

6.2 Secondary Recovery Site

  • Location: [ADDRESS: 456 Failover Avenue, Resilience Town, State, ZIP]
  • Capacity: [NUMBER: 50] workstations
  • Activation Time: [TIME: 8 hours]

7. Data Backup and Restoration

7.1 Backup Procedures

  • Full daily backups of all critical systems
  • Incremental backups every [TIME: 15 minutes] for the SaaS platform
  • Offsite storage at [LOCATION: Secure Data Vault, 789 Safe Street, Vault City, State, ZIP]

7.2 Restoration Procedures

  • Verify backup integrity
  • Restore to a recovery environment
  • Validate data and functionality
  • Perform reconciliation if necessary

8. Plan Testing and Maintenance

8.1 Testing Schedule

  • Full DR test annually
  • Tabletop exercises quarterly
  • Component testing monthly

8.2 Plan Review and Update

  • Annual comprehensive review
  • Updates after each test or actual disaster event
  • Quarterly review of team contact information

9. Appendices

9.1 Vendor Contact List

[LIST KEY VENDORS AND THEIR EMERGENCY CONTACT INFORMATION]

9.2 Equipment and Software Inventory

[DETAILED LIST OF CRITICAL HARDWARE AND SOFTWARE]

9.3 Network Diagrams

[INCLUDE RELEVANT NETWORK DIAGRAMS]

9.4 Data Center Floor Plans

[INCLUDE FLOOR PLANS FOR PRIMARY AND BACKUP DATA CENTERS]

10. Plan Approval

Approved by:
[NAME: Emily Chen]
[TITLE: CEO, GlobalTech Innovations]
[DATE: September 12, 2024]

Last Update: September 18, 2024